FAQs

A lottery syndicate enables players to increase their chances of winning a prize in a lottery draw by having a share of multiple lottery lines, rather than just buying a few lines for themselves. Lotto syndicates can be difficult to manage though, especially when playing lots of lines in lots of different lotteries. Victory Lotto Club creates and manages lottery syndicates enabling you to benefit from a share of the prizes.

This depends where you are playing from, and which country we buy the tickets from. Where tax is applicable on winnings that we collect from the lottery operator, it will be deducted by them at source. However, depending on which jurisdiction you are playing in, you may also be liable for tax.

Yes – though this is very small and is currently set at £3.00 for GBP and and €3.00 for EUR.

When logged in you can:

a) Hover over the "Syndicates" tab, scroll right and choose "VIEW LINES & SCHEDULE"

b) Press the "Home" icon and then click on "VIEW LINES & SCHEDULE"

Absolutley, we contact you by email and/or SMS when your share wins £1.00 or more.

Your winnings are credited to your player account balance automatically. Once they are cleared, you can withdraw them.

You can view your winnings in the MY ACCOUNT section when logged in.

Winnings are paid-out in the currency of the primary lottery. For instance, winnings from the German 6 aus 49 lottery would be transferred to you in Euros. Your bank will apply their own exchange rate.

Very occassionally, some bank cards make an aditional charge on your transaction. This is due to their internal policy on gambling. This is outside of our control - we recommend that you use a debit card or change to a credit card which doesn't charge for this type of transaction. 

Any applicable payment processing costs are deducted from the amount owed to you. 

This depends on which syndicate you enter. Our Premium syndicate only has 199 shares whereas some of our very large syndicates. e.g. our standard Euromillions syndicate which has 504 lines per month, has 1999 shares in it. Usually, the more lines in a syndicate, the more shares it will have. You can find a full break down in our terms and conditions.

Yes, you can - as long as you are paying by card rather than Direct-Debit, you can join a syndicate whenever you wish and you will be eligible to play for the very next draw (as long as the cut-off time hasn't elapsed).

It is worth noting that if you play by Direct Debit, there is a cool-off period and so the syndicate will start after that.

Your Estimated Win Balance is for display purposes only and is there to give you an approximation of your winnings.  It is worth noting that only your cleared balance is actually correct and can be cashed-out.

Estimated Win Balance = ((Pending balance currency A + Cleared balance currency A) * exchange rate) + ((Pending balance currency B + Cleared balance currency B) * exchange rate) etc.

Pending balance – Pending balances comprise your share of winnings subject to us successfully claiming from the primary lottery operator (e.g. if a lottery syndicate wins £100,000 in a draw, your share of this will show as “pending”. Once the money from the primary lottery has cleared, your share will show as “cleared”.

Cleared balance – Cleared balances are withdrawable (subject to minimum withdrawal limits). This means that the primary lottery operator has paid us, so now we can pay you. NOTE: the cleared balance is shown before any applicable country taxes levied on winnings, or other deductions from the lottery operator, and any exchange rate fee. 

The exchange rates used to calculate your Estimated Win Balance (EWB) update on an hourly basis. If the exchange rate changes, so does your EWB. Remember though, your EWB is only an indicator of what you have won. Lottolout always pays actual prizes in the currency of the primary lotteries.

Please get in touch with us through livechat or at support@victorylottoclub.com .

Please note that cancellations can take between 24 and 48 hours to be processed.

Please get in touch with us on the phone or through livechat and we will aim to resolve this asap.

Didn’t get the answer you were looking for?. Email our Customer Support at support@victorylottoclub.com